Position Detail Office Assistant, Office of Financial Aid

Financial Aid
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  • Open Position
  • Position Details:

    Hours/Week: 19 HRS
    Hourly Rate: $13.25
    Expires: Sep 27, 2019

    Campus : Washington DC
  • Job Contact Info:

  • lboesler@jhu.edu
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Office Assistant, Office of Financial Aid Position

Job Description

Purpose:
The Office of Financial Aid is seeking a 1st Year MA student, eligible for federal work-study, to serve as the Financial Aid Office Assistant for the Washington, DC campus.

Job Description:
-Works directly with Director and Assistant Director of Financial Aid on assignments as necessary
-Acts as the first point of contact when students come to the Office of Financial Aid
-Answers inquiries from prospective students, families, current students and alumni over the phone and via email
-Assists with indexing documents in the electronic document management system
-Other duties as assigned

Qualifications:
-Customer service experience and strong interpersonal skills preferred
-Strong oral/written communication skills
-Keen attention to detail
-Proficient in Microsoft Office application
-Be tech savvy and able to learn how to operate new software

Start date: September 2019 End Date: May 2020

Evaluation Procedures & Schedules:
The Office Assistant will be evaluated formally once a semester, with regular evaluation on a daily basis or as needed.