Computer Classroom Technician Position
job opening: Computer Classroom Technician
Earn while you learn:
This is a change to earn a decent wage ($15 per hour) while you learn more about computer technology, help your fellow students and professors, and bolster your professional resumé.
· What: Full Time SAIS student employee needed
· Why: to provide technology assistance and support to the faculty, staff, and students for Johns Hopkins University’s Advanced Academic Programs
· Where: 1717 Massachusetts Ave NW (across the street from Nitze near DuPont Circle)
· When: Shifts cover our evening classes, held Monday through Thursday from 5pm to 10pm.The normal daily shift is 4 or 5 hours.
· Hours per week: 8 to 20Duties:
Ideally, we would like to hire 2 students who would each cover 5 hours for 2 nights. The position is responsible for supporting several “smart” classrooms that we call Studios. Responsibilities include: supporting our classrooms and computer equipment; helping with Zoom presentations; responding to requests for assistance with software, email, printing, or connecting to the wireless network; creating and editing help guides; and ensuring a smooth flow of classes and events. You will also become familiar with connecting our instructors to Zoom using Windows and Mac computers.
If you are good at technology, we can train you to do the job. Good working knowledge of Windows, Microsoft Office, and various software, including browsers and email; experience with connecting and troubleshooting audio/visual equipment such as TVs, projectors, and VCRs.
You should have excellent communication skills with a background in service and customer satisfaction; have the ability to work independently; handle multiple priorities; be punctual and dependable, and have enthusiasm towards learning new technologies.
We don’t expect you to know everything, but we do expect you to learn and become skillful at using our technology and equipment. We will offer you hands-on training.
This job will be available in Spring 2021, Summer 2021, and Fall 2021.